Responsible Gaming

Gamble responsibly

Online gambling involves financial risk. There is no guaranteed way to win, and past results do not predict future outcomes. Every bet has an uncertain result, and a losing run cannot be corrected by placing larger or more frequent bets. Only gamble with money you can afford to lose after essential living costs and other financial commitments have been paid.

Responsible gambling means making deliberate choices about when, how often and how much you play. Decide on a budget before starting and avoid changing that budget while you are gambling. Do not chase losses, borrow money to gamble or use funds set aside for rent, bills, food, education or other important needs.

• Set a time and spending limit before each session.
• Keep gambling separate from household and essential expenses.
• Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or drugs.
• Never chase losses or increase bets to try to recover money quickly.
• Do not rely on gambling as an income source or financial plan.
• Keep your account details private and do not allow other people to gamble through your account.
• Review your gambling activity regularly so you understand how much time and money you are spending.

Gambling should remain one activity among many. Maintaining other interests, social connections and routines can help keep gambling in perspective. If you find that gambling is becoming more important than work, study, family, friends or everyday responsibilities, consider taking a break and seeking support.

Tools to help you stay in control

Account tools may be available to help you manage your play. Depending on the service and your account, these may include deposit, wagering, loss or session limits, reality checks, activity statements, cooling-off periods and temporary or permanent account closure. Limits should be chosen before you begin gambling and should reflect an amount and period that you can manage comfortably.

A limit is not a target. If you reach a limit, stop gambling rather than looking for another way to continue. Some changes may take effect immediately, while reductions or other account controls may be subject to applicable processes. You should check the information shown in your account and follow the available instructions.

Consider taking a break

A cooling-off period can provide time away from gambling without requiring a permanent decision. During a break, avoid opening another account or using another gambling service to continue playing. If you choose permanent self-exclusion, treat it seriously and do not attempt to bypass the restriction.

Account closure and self-exclusion

You can request that your account be closed or that access be restricted for a chosen period or indefinitely, where those options are available. Self-exclusion is intended for people who want to stop gambling, not simply to pause and return later. If you request self-exclusion, provide accurate information and do not create or use another account to avoid the restriction.

If you believe you may be gambling harmfully, request account restrictions as soon as possible and seek independent support. Account controls can assist with access, but they are not a replacement for professional advice or a personal support plan.

Recognising gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and a person may not recognise the problem at first. You do not need to wait until the situation becomes serious before asking for help.

Possible warning signs include spending more time or money gambling than planned, feeling unable to stop, repeatedly trying to win back losses, hiding gambling from others or becoming worried about questions from family and friends. Other signs may include borrowing money, selling possessions, missing bills, neglecting responsibilities or feeling restless and irritable when trying to cut back.

• You think about gambling frequently or plan your day around it.
• You increase the amount of money or time spent to feel the same excitement.
• You return to gambling soon after losing money.
• You feel guilt, stress, anxiety or low mood connected with gambling.
• You argue with people close to you because of gambling.
• You hide transactions, losses or the amount of time you spend playing.
• You use credit, loans or money intended for important expenses.
• You have tried to stop or cut back but have not been able to do so.

If any of these signs sound familiar, stop and consider speaking with someone you trust. A doctor, counsellor, financial counsellor or specialist gambling support service can help you understand what is happening and plan practical next steps. Support is also available for family members and friends affected by another person's gambling.

If gambling has contributed to immediate financial, emotional or personal danger, seek urgent assistance through appropriate emergency or crisis services in Australia. If you are in immediate danger or thinking about harming yourself, contact emergency services or a crisis support service without delay.

Age, account safety and support

Gambling is for adults only. You must meet the minimum legal age requirements that apply to you and provide accurate information when requested. Do not allow children or anyone under the legal gambling age to access your account, payment methods or gambling devices.

• Use strong, unique account credentials and keep them confidential.
• Log out when using a shared device and use suitable device security.
• Do not save payment details where other people may access them.
• Monitor account activity and report anything you do not recognise.
• Keep children away from gambling websites, applications and promotional material.
• Use device, browser or network controls where additional protection is needed.

Anyone can be affected by gambling harm, regardless of age, income or background. Asking for help is a responsible decision, not a failure. In Australia, you can seek confidential information and support through recognised gambling-help services, health professionals and financial counselling organisations. If you are unsure where to begin, speak with a trusted person or an Australian support service that can guide you to appropriate assistance.

For questions about available account controls, review the responsible gambling options within your account or contact Avengers Casino through the support channel provided on the website. Our general information is not a substitute for independent medical, legal or financial advice. Please read the applicable terms and account information before using the service, and make responsible choices each time you play.